• Using vRealize Log Insight to Manage and Troubleshoot NSX

      I recently wrote a post on how to Deploy vRealize Log Insight with the NSX Content Pack. The post outlined the initial installation, redirection of NSX component logging to vRLI and and the installation of the NSX Content Pack.In this post, I wanted to show all of the cool features of the content pack, how to use it for day to day operations, and how to use it to troubleshoot NSX. Let’s start out with creating and managing dashboards.   Creating and Managing Dashboards Custom Dashboard   To create a custom dashboard, navigate to Interactive Analytics at the top. […]

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  • Quick stats is not up-to-date in vSphere 5.5, 6.0 and 6.5

    This error is very common and is a known issue in VMware support. The issue was resolved in ESXi 5.5b but has been popping up again with customer’s who have upgraded to 6.0. Although there is currently no resolution for vSphere 6.0, The workaround to resolve this issue in both versions is below.   Resolution through vSphere Web Client   Step 1. Log into to the vSphere Web client as a vCenter Server administrator.   Step 2. Navigate to the vCenter Server -> Manage -> Settings -> Advanced Settings     Step 3. Click Edit on the top right, then […]

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  • vSphere Web Client 5.0 displays RSL Error # of 29 or Error 2046

    A new issue has recently appeared for all vSphere 5.0 environments when using the vSphere Web Client. The error appears to be a flash error caused by a .swz signature expiring on May 5th.   RSL Error # of 29 Error 2046   The good news is there does appear to be a workaround to resolve this issue while VMware continues to investigate a permanent fix. I have provided the steps to workaround the issue below.   Step 1. Download the following files:   http://fpdownload.adobe.com/pub/swz/flex/4.1.0.16076/spark_4.1.0.16076.swz http://fpdownload.adobe.com/pub/swz/flex/4.1.0.16076/datavisualization_4.1.0.16076.swz http://fpdownload.adobe.com/pub/swz/flex/4.1.0.16076/rpc_4.1.0.16076.swz http://fpdownload.adobe.com/pub/swz/flex/4.1.0.16076/framework_4.1.0.16076.swz http://fpdownload.adobe.com/pub/swz/flex/4.1.0.16076/osmf_flex.4.0.0.13495.swz http://fpdownload.adobe.com/pub/swz/tlf/1.1.0.604/textLayout_1.1.0.604.swz   Step 2. Remove the versioning from the file names […]

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  • vCenter Service crashes immediately after it starts

    A common vCenter issue seen is that vpxd will begin to crash immediately after it starts up. This usually starts after an initial crash or even just the restart of the service. It can seem random. But of course, almost nothing is “random” in tech industry. As such, this is a guide to finding out what went wrong!   Before diving right into it, let’s make sure you have the service set up to determine why it is crashing   Prerequisites   Turn off Service Recovery Options (Windows)   In a windows deployment, you might need to set the service […]

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  • Python.exe has stopped working during installation or upgrade to vCenter Server 6.0

    If you happen to encounter the error “Python.exe has stopped working” during an upgrade or installation of vCenter Server you may have hit a known issue that VMware is working on resolving. To confirm you are hitting this known issue, reference the vminst.log and the upgradeRunner.log files. You should see the error messages below.   vminst.log (%temp%) E: MonitorStatusFile: Process exited with a non-zero exit code; no status monitoring so assuming failure E: LaunchUpgradeRunnerCommon: Failed to run pre-upgrade phase: “Z:\PFiles\VMware\CIS\python\python.exe” “Z:\PFiles\VMware\CIS\cis_upgrade_runner\UpgradeRunner.py” –mode=requirements –configFile=”C:\Users\administrator\AppData\Local\Temp\UpgradeRunnerInput.json” –logDir=”C:\Users\administrator\AppData\Local\Temp\vcsUpgrade” –locale=en –outputFile=”C:\Users\administrator\AppData\Local\Temp\UpgradeRunnerPreupgradeOutput.json”   upgradeRunner.log (vCenter_Support_Bundle\vcsUpgrade\) ERROR __main__ Upgrade Runner has encountered an exception Traceback (most recent […]

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  • Single Sign On or Platform Services Controller (PSC) fails to install or upgrade with Error code 1603

      vCenter Single Sign-On Setup Wizard ended prematurely because of an error   Ah, the famous 1603 error code when installing or upgrading the PSC or SSO server. Unfortunately, this is not a clear cut error code, nor is there one way to fix the issue. In fact this error code is so generic you typically need to review other log files to understand what may be happening. That being said, I wanted to compile a one stop shop for troubleshooting this error code, what errors the logs show and any resolutions I have found.   The typical error messages […]

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  • vCenter Server Displays blank or no inventory after upgrading to vCenter Server 6.0

      vCenter Server Blank Inventory   After reinstalling vCenter Server 6.0 using the same FQDN or IP on the same machine, the vSphere Web Client’s inventory is blank. To resolve this issue, you will need to follow the steps below.   Step 1. Navigate to the Managed Object Browser using a web browser: https://FQDN/cm/mob   Step 2. Select Search

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  • vSphere Web Client Displays Error #1009 in vCenter Server 5.1, 5.5 and 6.0

      Error 1009 in vSphere Web Client   An error that frequently comes up in the vSphere Web Client is Error 1009. This issue occurs in vCenter Server 5.1, 5.5, and 6.0 when navigating through inventory. Typically when this error message pops up you have to refresh your entire session. This issue is almost always caused by cached objects with bad references. These cached objects are stored in the SerenityDB folder under the users name, if by chance any of the cached objects are deleted, but the cache still exists, you get bad Object ID references which will crash the […]

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  • Resetting a lost ESXi root password

    While VMware support’s official stance is that there is no supported way to reset a lost ESXi password; there are actually a few ways to do it, and I will show you the easiest process with the least risk. Keep in mind, this is an unsupported method, so please do so at your own risk, although in this case, the risk is very minimal. In order for you to use this method there are a couple prerequisites that must be met. The host is connected to vCenter Server and Responding You have Enterprise + licensing as we will leverage host profiles […]

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  • Unable to log into ESXi host with Active Directory Credentials “Invalid user name or credentials”

    Recently I had a couple of customers experience the same issue where they were unable to log into an ESXi host using AD credentials. Either the SSH session terminated unexpectedly after entering the password or the error received was “Invalid user name or credentials.” We noticed that the “Trusted Domain Controllers” were not populating correctly, or were blank. After enabling likewise logging on the hypervisor following KB 1026554 we were able to see the following log messages:   netlogond.log DEBUG:0x60140b70: Error code: 40121 (symbol: LW_ERROR_DOMAIN_IS_OFFLINE) 0xff942b70:DEBUG:[LWNetGetPreferredDcList()] Error at /build/mts/release/bora-2286303/likewise/esxi-esxi/src/linux/netlogon/server/api/lwnet-plugin.c:201 [code: 2453] 0xffdb6b90:ERROR:[LWNetDnsQueryWithBuffer() /build/mts/release/bora-1474033/likewise/esxi-esxi/src/linux/netlogon/utils/lwnet-dns.c:1185] DNS lookup for ‘_ldap._tcp.EDIS._sites.dc._msdcs.parent.vcloud.local’ failed with errno 0, h_errno = 1 […]

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