Quick stats is not up-to-date in vSphere 5.5, 6.0 and 6.5

This error is very common and is a known issue in VMware support. The issue was resolved in ESXi 5.5b but has been popping up again with customer’s who have upgraded to 6.0. Although there is currently no resolution for vSphere 6.0, The workaround to resolve this issue in both versions is below.
 

Resolution through vSphere Web Client

 
Step 1. Log into to the vSphere Web client as a vCenter Server administrator.
 
Step 2. Navigate to the vCenter Server -> Manage -> Settings -> Advanced Settings
 
1
 
Step 3. Click Edit on the top right, then specify a new key as follows, then click Add

  • Key: vpxd.quickStats.HostStatsCheck
  • Value: False
  •  
    2
     
    Step 4. Enter an additional key and value pair as follows, then click Add

    • Key: vpxd.quickStats.ConfigIssues
    • Value: False
    •  
      3
       
      Step 5. Click OK then restart the vCenter Server Service.
       

      Resolution through vSphere Client (c#, thick, vi-client)

       
       
      Step 1. Log into the vSphere client with an Administrator and navigate to Administration -> vCenter Server Settings
       
      4
       
      Step 2. Select Advanced Settings and add these two key pairs then click OK

      • Key: vpxd.quickStats.HostStatsCheck
      • Value: False
      •  

        • Key: vpxd.quickStats.ConfigIssues
        • Value: False
        •  
          5
           
          If you want to subscribe for updates on a permanent resolution for vCenter Server 6.0, please subscribe to my blog, or subscribe to KB 2061008.
           

Posted by:

Sean Whitney

3 Comments

  1. Dennis Estrada -  August 6, 2015 - 3:40 pm 223

    Thanks for the great walk through. Just wanted to add that “config.” needs to be added as a prefix to the key.

    config.vpxd.quickStats.ConfigIssues
    config.vpxd.quickStats.HostStatsCheck

    Reply
    • Sean Whitney -  August 15, 2015 - 8:24 am 231

      Thanks, Dennis!

      Reply
  2. Dee Jesus -  December 2, 2016 - 9:27 pm 542

    Sean,

    I’ve set the keys with out “config.”

    Now vsphere web Client is hanging. How do i change or add “config.” if nothing comes out of ” manage tab’?

    Please let me know if there is a way to fix this.

    Thanks
    DJ

    Reply

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